WARRANTY

Our promise to you

GENERAL RETURN POLICY

  1. Return for refund within 30 days.
  2. Return for replacement within 30 days.
  3. Due to the nature of unstable market behaviors, product pricing may change anytime. We do not have the obligation to inform our buyers prior to price adjustment.
  4. 90 Days same day exchange policy.
    1. Buyer contact sent by email or phone.
    2. Online form.
    3. Security deposit for guaranteed return service (deposit returned with item return).
    4. MiningSky ship out a new product immediately.
  5. 1 year parts and labor warranty.

*We will not offer any compensation or refund for price adjustments.

DISCLAIMER – WARRANTY IS VOID UNDER BELOW CIRCUMSTANCES

  1. Original parts altered or replaced by the user.
  2. Hardware damaged by water, humidity, or corrosion.
  3. Hardware has evidence of user caused burnt circuit or malicious power over charge.

*If the above conditions apply, we would provide repair services to the customer at a cost.

FREE TECHNICAL SUPPORT

  1. Buyers can reach us at our toll-free number: 1-800-306-7159 during office times.
  2. With immediate tech support, our product S/N and Invoice # must be provided.
  3. Our free technical support will be limited to our MiningSky rig only.
  4. For remote login service – Please prepare a remote login first. Software like Teamviewer.com can work just fine. (Have an ID and password ready)

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